Joyful Celebrations is happy to announce that many groups will be celebrating with us this weekend September 5th thru 8th.
As such we are unable to take any additional bookings for these dates.
The remaining weekends in September are filling up quickly too.
Get in that last bounce before the leaves fall.
No Call No Show Bouncy Castle Company
Joyful Bookings got a call Saturday night just before closing because of a no call no show by a bouncy castle company provider. They asked if we could supply a bouncy castle to the family last minute. We were willing to, but the family decided to leave it as it was late and decided they would book with us another time.
We would like you to learn a lesson this poor family went thru as their party is without bouncy because they made the mistake of booking with a person or company who is obviously not professional, a flyby night out of the garage or back of the trunk type set up, likely not registered or certified with BC Safety Authority (BCSA) or the Better Business Bureau (BBB).
How can we say all that? Well because they were a no show to the party. They didn’t even have the decent to call. Now kids at the party are doing without and the company has put a damper on the entire event. Would a professional company do such a thing? Of course not. Especially now a days with social media and word of mouth on Facebook etc.
If they had a decent reason for not showing like an emergency, break down one might give them the benefit of the doubt. But not when they don’t even show or call.
How can you prevent this from happening to your family or organization event?
Top 5 ways to order from a legitimate bouncy castle or party equipment rental company:
1: Are they registered with the BC Safety Authority (BCSA)?
You can know for sure by checking if they are a registered contractor at the BCSA web page under amusement. All bouncy castle companies MUST register with the BCSA and if renting equipment for use by the general public must have their units inspected and certified by the BCSA to be used.
Check if the bouncy castle company is registered as a legitimate company with the BCSA.
2. Are they registered with or have complaints with the Better Business Bureau? (BBB):
Also check do they have testimonials on their website, Facebook or Twitter accounts. They are great options to see what a company’s profile is like.
3. Do they carry liability insurance?
Ask for a certificate of insurance. If they can’t provide one then they likely don’t are not properly insured. It is very difficult to get insurance in the bouncy castle industry because of the bad operators who have had serious injuries. Don’t risk your family, organization or company to a liability that you shouldn’t be held responsible for if you hire a company that is not properly certified, registered and insured.
4. Do they give Quote’s & Contracts?
To be considered to do an event or party do they quote with an official quote document that they can send to you electronically? When you are ready to book how do they confirm your booking and what contract do they offer? Every company has different ways of doing business. But with the amount of money involved, the liability and the demand, every company should have ways to confirm to you that you will receive the service you are requesting for the price you have been quoted and with the equipment or services you are expecting at the place, date and time you want. If you don’t have a contract or agreement with the company you are dealing with than what guarantee do you have? Zero because your call was strictly verbal and nothing to fall back on.
5. How do they want and expect payment?
Money talks and many consider booking with the cheapest but as we all know you get what you pay for or in this case don’t. If it sounds too good to be true it is. All the clichés matter here as there are many small one person or out of the garage type company’s in the area that are trying to make a quick buck. But they don’t mind leaving you in the wind if they can get a better or bigger job on the same date they promised you. Plus usually there is only 1 or 2 of them and they can’t be in all places. Companies like Party Works, Houle Entertainment, Jump for Joy and Joyful Celebrations can.
HOW TO ENSURE YOU HAVE A JOYFUL CELEBRATION:
We want you to have fun no matter who you book with and there are some who do better than we in areas we don’t even try. We will recommend the entertainers and services we’ve seen to be reliable and good if we know of them.
If companies you contact can’t show or prove the above mentioned items move on to a company that can. You won’t be disappointed and you won’t need to explain to your young child or guests why they don’t have the bouncy castle, face painter, cotton candy machine etc. that they were all so looking forward too.
Posted in bouncy castle, chamber of commerce, community, Customer, customers, families, Fraser Valley, instant communication, joyful celebrations, Joyful Celebrations Bouncy Castles, kids, media, service | Tagged bbb, bcsa, bouncy, castle, contract, customer, disappointment, family, insurance, kids, no call, no show, party, payment, poor service, professional, service | 1 Comment July 5, 2013
Congratulations to Paris Bakerman & Taveyn Stillas who won Disney story book sets from our Canada Day draw at the Wild, Wild West Zone at the City of Abbotsford’s Canada Day Celebrations.
Thank you to all those who entered our draw and visited us on Canada Day.
700 FANS WOW
We are happy to announce that Joyful Celebrations has chosen a local charity that supports children with complex healthcare needs and their families by providing respite care
About MATTHEW’S HOUSE:
A home away from home, Matthew’s House will support up to five children at a time, providing a much-needed break for families. Children will be cared for in a state-of-the-art residence staffed by experienced caregivers. Medical necessities like overhead track systems for transferring and full wheelchair accessibility will be complimented by a beautiful aesthetic, a multi-sensory playroom and an outdoor playground. Overnight guest suites allow family to remain close while taking a restful step back to refuel themselves.
Matthew’s House will be facilitated by Communitas Supportive Care Society, a local social service agency with a nearly 40-year record of providing quality care to individuals living with disabilities throughout British Columbia. Providing families with the support they need, Matthew’s House is about caring for kids, a community encouraging one another, hospitality, compassion and joy. Matthew’s House depends on the generosity of the community to fund quality care for children with complex healthcare needs.
Joyful Celebrations will assist Communitas by helping with fundraising and celebrating with familes and their children. The work of Communitas Supportive Care Society which is a non-profit faith-based organization providing care in communities across British Columbia to those living with disabilities. As a part of their mission, they provide services ranging from 24-hour residential care to skills-based day programs to respite care for families
Influenced by their roots in the Mennonite Central Committee, and pursuing a Christian understanding of community and peace, Communitas commits itself to work with individuals who have been marginalized and stigmatized by the society around them. We support and empower people from all walks of life, regardless of faith, social standing, race or ethnicity.
Ways Joyful Celebrations will support MATTHEW’S HOUSE:
- Joyful will donate 10% of any booking done with Joyful when the customer says they support Matthew’s House.
- We will provide our services to Communitas & Matthew’s House when fundraising; at cost or near cost on mutually agreed public and community events.
- We will provide our services if needed to the familes currently occupying Matthew’s House to celebrate any family milestone.
- Communicate about Matthew’s House via social media to our friends & family and to the world beyond on a regular basis as to encourage giving to Matthew’s House.
Have you considered getting a bouncy castle for your child, grandchild, nephew/niece? Well, Joyful is making it easier for you to do. Order using “My1stBouncyCastle” promotion and receive some extra’s, such as a bubble machine and birthday child gift bag to remind them of their special day. Limted quantities.
Our MYFIRSTBOUNCYCASTLE promotion allows an extra special touch for the birthday kids and their friends. We have provided a bubble machine at no additional cost and a special gift for the birthday child. A $70 value just for booking with us this summer.
If you would rather a fun food machine instead of bubble machine you can convert the bubble machine promo to a fun food machine the following would be the costs for 25.
Cotton Candy Serves 25 Regular $117.27 Special $72.47
Popcorn Serves 25 $123.44 Special $78.64
Sno Cones Serves 16 $118.11 Special $73.31 (Ice extra 8lbs needed)
Date: May thru Sept
30 Units of each for boys & girls
Flat bouncy castle, bubble machine and gift for boy or girl Regualr $365 on promotion $295
PROMO CODE: My1stBouncyBoy or My1stBouncyGirl
Joyful Celebrations is a company that loves to celebrate life. We are proud to have been a part of community and charity events from our beginning.
Abbotsford Christian School Society Auction 2008, 2009 & 2010
City of Abbotsford Canada Day Celebrations 2008, 2009, 2010
Canucks Adventure Challenge 2009, 2010, 2011
Chilliwack Downtown Business Improvement Association – Party in the Park 2012
Walk so Kids Can Talk 2010, 2011 & 2013
Run for Water 2009, 2010, 2011, 2012 & this year May 2013
Rugby 7 2009 & 2010
Many of these organizations have been the benifciary of our believe in payring if forward. They either had their events significantly reduced or received them entirely free. We believe if we give freely it will be given back.