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Cancelling Your Reservation

Posted on by admin

What if I need to cancel my reservation?

You may cancel your reservation prior to your event only if you have taken the Peace of Mind Waiver and your cost would only be the waiver fee.  Other than weather 36 to 24 hours out one can not cancel without penalty.  Extenuating circumstances should be covered by the waiver other wise up to the full cost of the rental for cancellation depending on notice could be withheld.  To avoid, get the waiver.  The waiver covers cancellation for any reason, unintentional damage and excessive cleaning after use.
A full refund is given between 36 to 24 hours cancelled due to weather.  More than or less than will cost a cancellation fee unless waiver is taken out.
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