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How safe is it to rent a jump house?
Please refer to all of the instructions and guidelines listed on your rental contract and on the unit itself. It is important that all users follow the rules listed on the contract and the unit. Our inflatable’s are all safety-rated and exceed industry safety standards. This means that they are built with safety in mind, using the latest in high-security designs and fire retardant materials.
The maximum number of riders of each group that should play in the Joyful Celebrations Inc. Bouncy castles, combo units, slides at one time are:
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Unit
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Children 8 and under
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Children 9-12
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Teens
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Adults
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15x15 jump
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8-10
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6-7
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4-5
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4
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13x13 jump
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8
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5-6
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3-4
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3
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13x18 combo
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10
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6-8
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4-5
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4
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180 & Kahuna Slide
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4
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4
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4
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4
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There is a charge for delivery to all locations based on time from our location. Where possible delivery charges will be reduced if there are multiple deliveries on the same day in the same area.
Yes, we do require a $100 dollar deposit to hold the date and equipment. Once confirmed invoice full payment two weeks in advance to secure rental.
You may cancel your reservation prior to your event however waiver fee or deposit will be held. Your deposit is non-refundable, unless it is due to weather.
Bouncers cannot be used if there are winds of 25 mph or more, and cannot be used in the rain. It would not be safe for your children. If the weather looks like it will be unsafe prior to delivery, we will call you and discuss whether we should cancel the rental and reschedule your event. If we set up the unit, and the weather later turns inclement (rain or higher winds), we will pick up the unit according to schedule. However, in this event, no refund will be given.
All of our inflatables and equipment are meticulously cleaned and serviced after each rental. We want you to be comfortable in knowing that you are providing your family and guests with fresh and hygienic rental products. In this day and age with all kinds of bugs fron H1N1, H1N5, MSRA etc. You owe it to your kids to ensure you are renting from a reliable and registered company.
You, the customer, will need to inspect the unit to make sure that there will only be a reasonable amount of cleaning done by our staff.
A 13x13 area is required for jump house, 18x19 for combo units, and 42x17 for the slide. The area should be flat, free of debris, rocks, and trees. If you have an in-ground sprinkler system, please make sure the timer is not set to go on. We can set up on grass, pavement, or indoors.
We pride ourselves on our punctuality. We will always deliver our units on time or early. Your booked time is guaranteed to be up and running from start to finish. Our set up and tear down are not part of this paid time.
You can call us at GVRD TOLL FREE 1-877-82(4KIDZ) or Fraser Valley 1-604-756-1199 or you can e-mail us at info@joyfulcelebrations.ca
Our standard rates are for 4-hour rentals. However, we are flexible and can allow you to keep the unit for longer if needed. We can, if the need arises, allow you to keep the unit overnight for an additional charge. Please contact us for additional information.
Deposits are due within 48 hours to hold date, time, and unit.
Full payments are due and expected 2 weeks prior to delivery. We will deduct your initial deposit from the total. We take cash, money orders, certified checks, VISA and Master Card, we also accept payments thru PayPal.
Please contact us if you have a need for renting multiple units on any single day. We will do our best to work with you and give you the best price.
We cannot guarantee that the inflatables will not affect your lawn. In most cases, it will only temporarily flatten the grass, which should recover in a few days.
Yes. We carry a liability insurance policy. Please note that all individuals and/or companies that rent from Joyful Celebrations Inc. are required to sign a rental agreement prior to setting up the equipment. We cannot set up the inflatable’s until the rental agreement has been signed.
The inflatable should be within 100ft. of a 110v outlet. We will supply the power cord, but we do ask that nothing else be plugged into the outlet being used and that it be a single breaker.
You must contact the park, in advance, to let them know that you would like to have an inflatable present. Many parks require a permit to have an inflatable set up and can take as many as 10 days to process. If a 110v outlet is not available, such as at a park, a generator will be required and you may arrange this or we can for you with an additional charge.
Our units are staked or we provide sand bags depending on inside vs outside and location of unit, if it requires stakes into the ground for stability and safety we stake. Therefore, the renter is responsible for having all utilities located prior to their party.
The first thing we like to tell people is….."measure." Make sure you know where you want your inflatable rental, and make sure there is enough room. Also, make sure your outside plug is working. That means….plug something in and test it! We need electricity within 100 feet minimum. The second thing is, mow your lawn the day before, not the same day or the morning of set up. It will help keep the inflatable clean for your kids' enjoyment. Also, if you have a dog, please clean the yard of any waste before we come. It will help to keep odours away while your kids are jumping, and will prevent any soiling of our unit(s). If you have a waterslide rental, don't water your lawn for a few days before your party. Waterslides use a lot of water, and if your grass needs it, it will absorb it a lot better if it is dry.
1. Always have adult supervision at ALL times, when children are in or around the unit.
2. Children must remove their shoes prior to entering the unit.
3. Keep the number of children in the unit at or below the number indicated in the rental agreement.
4. No horseplay or flips.
5. Absolutely NO gum, food, drinks, candy or silly string in the unit. These items, especially silly string, are very harmful to the vinyl. And of course choking could occur while jumping, sliding or climbing. Violation of this rule can result in additional charges for cleaning.
6. Keep smaller children out of the unit when older children are jumping. Allow a separate time for just the small children to participate and enjoy the fun.
7. Do not move the unit from the set up location for any reason.
8. Do not use near water or when fireworks are being used or will be used.
9. Have FUN!